Privacy Policy
1. Introduction
At Allison Driver Academy, your privacy matters to us. Whether you are taking your very first driving lesson, training to become an Approved Driving Instructor (ADI), towing for the first time on a B+E course, or arranging a fleet assessment for your business, you are trusting us with your personal information.
This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and the rights you have over it under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Allison Driver Academy is the trading name of Allison CPC Limited, registered in England and Wales, providing driver training across Glasgow, Lanarkshire and Renfrewshire.
| Controller | Details |
|---|---|
| Trading name | Allison Driver Academy |
| Legal entity | Allison CPC Limited |
| Company registration number | 17151659 |
| Registered office | First Floor Swan Buildings, 20 Swan Street, Manchester, England, M4 5JW |
| Correspondence address | Allison Driver Academy, c/o Green Light Tech Limited, 9 Newton Place, Office 1, Glasgow, G3 7PR |
| Data protection contact | learners@allisondriveracademy.com |
2. The Data We Collect
| Category | Examples | Typically collected from |
|---|---|---|
| Identity data | Full name, date of birth, gender | Learners, ADI trainees, fleet drivers |
| Contact data | Address, email, telephone/mobile | All clients |
| Driving licence data | Licence number, status, categories, endorsements | Learners, B+E and fleet clients |
| Booking data | Lesson dates, instructor allocation, pick-up locations | All clients |
| Training progress | Lesson records, progress reports, mock test results | Learners and trainees |
| Payment data | Billing name, amount paid, transaction references | Paying clients |
| Business data | Company name, fleet details, assessment reports | Fleet/business clients |
| Technical data | IP address, browser type, cookie data | Website visitors |
| Parent/guardian data | Name, phone and email of a parent or guardian, and their parent-view account | Parents of learners |
| Health information | Eyesight or medical conditions you tell us about that affect driving | Learners, trainees, fleet drivers |
Payment information. We do not store full card numbers or CVV codes. Payments are handled by PCI-DSS compliant processors.
Children and young people. Where a client is under 18, we may process limited contact details for a parent or guardian. With the learner’s agreement, a parent or guardian can be invited to the parent view in the Green Light app to follow progress, lessons and payments. Learners aged 16 and over can usually exercise their own data rights.
3. How and Why We Use Your Data
- Manage and deliver driving lessons, ADI training, B+E courses and fleet assessments.
- Schedule, confirm, reschedule and remind you of bookings.
- Allocate a suitable instructor and arrange pick-up and drop-off.
- Track your learning through the Green Light app.
- Support ADI trainees through Parts 1, 2 and 3.
- Take payment, issue receipts and manage course balances.
- Communicate about your training and answer enquiries.
- Prepare reports for fleet and business clients.
- Keep business records and comply with legal obligations.
- Improve our services and, where agreed, send relevant updates.
SMS and app messages. We send lesson reminders, booking changes and progress updates by SMS and app notification through the Green Light app. These are service messages, not marketing.
Marketing. We only contact you where you have asked us to or where the law allows. You can opt out at any time.
4. Our Legal Basis for Processing
| Lawful basis | When and why |
|---|---|
| Performance of a contract | To deliver the lessons, courses and assessments you have booked. |
| Legal obligation | To meet DVSA requirements and comply with tax, accounting and health-and-safety law. |
| Legitimate interests | To run and improve our business: keeping records, ensuring quality, preventing fraud and responding to enquiries. |
| Consent | For marketing emails or non-essential cookies. You can withdraw consent at any time. |
| Health information (special category data) | We only use health information that affects safe driving, with your explicit consent or where needed to meet legal requirements on fitness to drive. |
5. Sharing Your Data with Third Parties
We never sell your personal data. We share it only where necessary.
| Recipient | Why we share |
|---|---|
| Green Light Tech Ltd (SC905842), trading as Green Light Schools | Provides the Green Light app we use for bookings, progress tracking, SMS, theory support and the parent view. Some Green Light features you sign up to directly, such as Premium theory access or lesson credit top-ups, may be covered by Green Light’s own privacy policy. |
| DVSA | To arrange tests and ADI exams, and to meet regulatory standards. |
| Payment processors | Card payments are processed securely by Stripe Payments Europe Ltd. See Stripe’s privacy policy: stripe.com/gb/privacy |
| Professional advisers and authorities | Accountants, insurers, HMRC and courts where legally required. |
| IT and communication providers | Email, cloud storage and tools that help us run the academy. |
International transfers. We aim to keep data within the UK. Where providers process data outside the UK, appropriate safeguards are in place.
6. How Long We Keep Your Data
| Record type | Retention period | Reason |
|---|---|---|
| Student and training records | Up to 6 years after last lesson/course | References, certifications, dispute resolution |
| Booking and scheduling data | Up to 6 years | Business records and dispute resolution |
| Payment and financial records | 6 years plus the current tax year | HMRC requirements |
| ADI training records | Up to 6 years after completion | DVSA standards |
| Fleet assessment reports | Up to 6 years | Contractual and insurance purposes |
| Marketing preferences | Until consent is withdrawn; a suppression record is kept | To honour your opt-out |
| Website/cookie data | Up to 24 months | Analytics and security |
7. Your Rights
| Right | What it means |
|---|---|
| Be informed | To know how we collect and use your data, which is the purpose of this policy. |
| Access | To request a copy of the personal data we hold about you. |
| Rectification | To have inaccurate or incomplete data corrected. |
| Erasure | To ask us to delete your data where there is no good reason to keep it. |
| Restrict processing | To ask us to pause our use of your data. |
| Data portability | To receive your data in a structured, commonly used format. |
| Object | To object to legitimate interests processing, or opt out of marketing. |
| Automated decisions | Not to be subject to solely automated decisions with significant effect. We do not make such decisions. |
| Withdraw consent | To withdraw any consent you have given, at any time. |
Exercise your rights: email learners@allisondriveracademy.com. We respond within one month at no charge.
Complaints: contact the ICO at ico.org.uk or call 0303 123 1113.
8. Cookies and Our Website
- Essential cookies are needed for the booking system, student portal and site security, and cannot be switched off.
- Analytics cookies help us improve the site. Only set with your agreement.
- Functionality cookies remember your preferences for a smoother experience.
We will ask for your consent to non-essential cookies when you first visit.
9. How We Keep Your Data Safe
We use access controls, reputable software providers and encryption in transit, and limit data access to those who need it. We review safeguards regularly and will notify you and the ICO of any serious breach as required.
10. Changes to This Policy
We may update this policy to reflect changes in our services, technology or the law. We will revise the “Last reviewed” date and notify you of significant changes.
11. Contact Us
| How to reach us | Details |
|---|---|
| Data controller | Allison CPC Limited (trading as Allison Driver Academy) |
| learners@allisondriveracademy.com | |
| Phone | 0131 367 0931 (landline) / 07402 378644 (mobile) |
| Website | allisondriveracademy.com |
| Service areas | Glasgow, Lanarkshire and Renfrewshire |
| Registered office | First Floor Swan Buildings, 20 Swan Street, Manchester, England, M4 5JW |
| Company number | 17151659 |